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Shipping & returns

Please note that we are continuing to update our shipping and returns process as we build our our online store. We are working hard to update this page with information as it is available. Thank you for shopping with us!

If you have any questions, please email: [email protected]



Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email [email protected] with "RETURN" in the subject line to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
     Gnarly B's Bikes
     ATTN: Returns Tracking #
     1020 E Jefferson St 120, 80907,
     Colorado Springs CO.
3. Include in your package a signed letter stating the reason for your return and the original receipt.


Some items can not be returned if they are opened. These will be determined on a case by case basis.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.


All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.


If your items are in like new condition, you may exchange your item for a different size or color or store credit. You will not be subject to a restocking fee in this case, but will have to pay return shipping.

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